Award winning customer service
How does it work?
This video talks you through how storage works from getting a quote, booking and accessing your unit
How Does it Work?
We believe self-storage should be kept simple. The following are the main points to consider:
 | Visit the store to have a look at some different sizes of units to get the right size for your stuff. |
 | Fill in the paperwork and make your initial payment (including a fully refundable security deposit). |
 | Pack up your things – we do have packaging supplies available on site or can arrange to have them delivered to your door. |
 | Move your goods into your storage unit – we can help by introducing you to a great Man & Van operator. |
 | Ensure the unit is secure – we even provide a free padlock whilst you store with us. |
 | Come and go as often or little as you like during our extensive opening hours. |
 | Make sure you keep your account fully paid up to have uninterrupted access to the store. |
 | When you want to leave simply email in confirming the date you wish to leave by (a minimum of 14 days written notice is required please). |
 | Vacate on the day you say you are going to – or if you need more time just let us know. |
 | Make sure you take all your belongings and rubbish with you. |
 | Make sure we have your up-to-date contact details. |
 | Once your unit has been confirmed empty, clean with no rubbish on site, we refund any unused storage fee and security deposit – SO YOU ONLY END UP PAYING FOR THE EXACT NUMBER OF DAYS YOU USE. |
And that’s about it!
Whilst there is a detailed storage agreement to sign – which you should read through carefully to make sure you understand what’s in it (AND PLEASE DO ASK IF YOU DON’T) – we believe this sums it up.
