Award winning customer service

What Methods of Payment Do You Take?

Once you have decided upon a unit size and paid your initial payment (which will include your first storage fee along with your fully refundable security deposit), your subsequent payments will normally be a fixed amount moving forwards.

We do not accept cash for payment of storage units.

First payments are either taken by debit / credit card (we accept all major credit or debit cards).

All subsequent payments are taken either by Direct Debit or card ‘AutoPay’ until such time as you give us the required 14 days written notice (email is fine!).

All invoices are to be paid in full and in advance at all times – once you leave, if there is any storage fee owing this is refunded along with any security deposit as long as you have given the correct written notice, fully vacated the storage unit and left no rubbish anywhere on site.

If you do not have a UK bank or a bank account that cannot deal with direct debits, please let us know this and we can make other arrangements for you.