Award winning customer service

Your Safety is Very Important to us

We take the security of you and your belongings very seriously.

When we sign up a new customer, we always meet with them and ask to see one form of photo ID (e.g. passport / drivers licence) to prove they are who they say they are.

We also ask to see one form of recent utility bill to prove they live where they say they
live.

We do not take cash as payment – we insist that the first payment is made using a debit / credit card. In order to have a debit / credit card then the customer must have gone through the checks required by banks to open an account and have a card issued.

Our stores are very well lit at all times.

Each customer is given a unique PIN code to access the store – so we can check who has used the store and when.

We provide the use of a free padlock whilst you store with us – one less thing to worry about – to secure the storage unit door.

Metro Storage We have digital CCTV throughout the stores.
Metro Storage We carry out random security checks of the stores.
Metro Storage We have fire and smoke alarms.
Metro Storage We have intruder alarms for when the stores are closed.
Metro Storage We have specially fabricated, strong roller shutter doors.